If you experience problems using the
menus or taking tests:
PC Users:
- RoboTutor has been optimally designed to use Internet Explorer 6.0+. We recommend you download the latest upgrade of Internet Explorer. As far as we have tested, the program will run in IE 4.5+.
- RoboTutor runs quite well in Netscape 7.0+. There are some known problems with sound and form fields in all versions of Netscape. As far as we have tested, it will run in Netscape 4.7+. Older versions have many more display problems. If you prefer to use Netscape, download the latest version.
- There are some specialty versions of both IE and Netscape in which RoboTutor will not run. The program has been tested in the Lennox browser and seems to work well. It has not been tested with other browsers.
- The following internet options should be set:
- All pop-up blockers need to be turned off.
- Internet Explorer: Tools > Internet Options > Privacy. Uncheck Block pop-ups.
- Netscape: Open the Edit menu and choose Preferences. Under the Privacy & Security Preferences category, click Popup Windows. (If no subcategories are visible, double-click Privacy & Security to expand the list.). Uncheck: Block unrequested popup windows.
- JavaScript must be enabled (IE: Tools > Internet Options > Advanced; Netscape: Edit > Preferences > Advanced).
- AutoComplete for forms should be TURNED OFF (IE: Tools > Internet Options > Content). Click the AutoComplete button and uncheck the Forms tab.
- All pop-up blockers need to be turned off.
- Do NOT use the Back button on the browser menu bar to return to pages previously displayed. Use the Exit button on the page to return to the previous page. The Back button will almost always produce error message in Netscape and sometimes produces them in Internet Explorer.
Apple Mac Users:
- RoboTutor runs moderately well on the Mac with operating systems 8 and 9, which we have tested.
- Flash and Shockwave should be downloaded and installed from Macromedia.
- Internet Explorer (versions 6.0+) works OK with RoboTutor on the Mac. Versions 5 and below may freeze up when doing Tutorials. We recommend you download the latest upgrade to Version 6+ of Internet Explorer.
- Netscape (versions 6.2+) works better with RoboTutor on the Mac. You can download the latest from the Netscape site.
- The following settings work best with Macs:
- Java must be ENABLED in Edit > Preferences > Java
- Forms should be DISABLED in Edit > Preferences > Forms
- If problems remain, try deleting all existing cookies.
- Do NOT use the Back button on the browser menu bar to return to pages previously displayed. Use the Exit button on the page to return to the previous page. The Back button will almost always produce error message in Netscape and sometimes produces them in Internet Explorer.