If you experience problems using the
menus or taking tests:
PC Users:
- RoboTutor has been optimally designed to
use Internet Explorer 6.0+. We recommend you
download the latest upgrade of
Internet Explorer. As far as we have tested, the program will run in
IE 4.5+.
- RoboTutor runs quite well in Netscape
7.0+. There are some known problems with sound and form fields in
all versions of Netscape. As far as we have tested, it will run
in Netscape 4.7+. Older versions have many more display
problems. If you prefer to use Netscape,
download the latest version.
- There are some specialty versions of both
IE and Netscape in which RoboTutor will not run. The program
has been tested in the Lennox browser and seems to work well. It has not been
tested with other browsers.
- The following internet options should be set:
- All pop-up blockers need to be turned off.
- Internet Explorer: Tools
> Internet Options > Privacy. Uncheck Block pop-ups.
- Netscape:
Open the Edit menu and choose
Preferences. Under the Privacy & Security Preferences category,
click Popup Windows. (If no subcategories are visible, double-click
Privacy & Security to expand the list.). Uncheck:
Block
unrequested popup windows.
- JavaScript must be enabled (IE:
Tools > Internet Options > Advanced; Netscape: Edit > Preferences >
Advanced).
- AutoComplete for forms should be
TURNED OFF (IE: Tools > Internet Options > Content). Click the
AutoComplete button and uncheck the Forms tab.
- Do NOT use the Back button on the browser menu
bar to return to pages previously displayed. Use the Exit button on
the page to return to the previous page. The Back button will almost
always produce error message in Netscape and sometimes produces them in
Internet Explorer.
Apple Mac Users:
- RoboTutor runs moderately well on the Mac with
operating systems 8 and 9, which we have tested.
- Flash and Shockwave should
be downloaded
and installed from Macromedia.
- Internet Explorer (versions 6.0+) works OK with
RoboTutor
on the Mac. Versions 5 and below may freeze up when doing Tutorials. We
recommend you
download the latest upgrade
to Version 6+ of Internet Explorer.
- Netscape (versions 6.2+) works
better with RoboTutor on the Mac. You can
download
the latest from the Netscape site.
- The following settings work best with Macs:
- Java must be ENABLED in Edit >
Preferences > Java
- Forms should be DISABLED in Edit >
Preferences > Forms
- If problems remain, try deleting all
existing cookies.
- Do NOT use the Back button on the browser menu
bar to return to pages previously displayed. Use the Exit button on
the page to return to the previous page. The Back button will almost
always produce error message in Netscape and sometimes produces them in
Internet Explorer.